This Week's Social Skill

 
April 24th-28th
 
 

RESOLVING CONFLICTS

  1. Approach the situation clamly and rationally.
  2. Listen to the other people involved.
  3. Express your feelings appropriately and assertively.
  4. Acknowledge other points of view.
  5. Show that you are willing to negotiate and compromise.
  6. Help arrive at a mutually beneficial resolution.
  7. Thank the other person (or people) for cooperating.
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